Neworld, Great relationships build great brands

A year ago I wrote, on another blog, how Facebook would often make huge platform changes without giving any notice to businesses or developers. It angered a lot of people who depend on the platform

If you want social media to work for you, then you have to be prepared to invest time in it. That's the clear message you get from reading the latest Social Media Marketing Report by Michael Stelzner

In keeping with yesterdays post on what Facebook Deals really means for the Facebook platform I found this infographic which explains the differences between the main players in the daily deals

Facebook Deals launched last week to much fanfare in five US cities. The new Facebook Deals is a service similar to Groupon, Living Social and City Deal where large groups can avail of huge

Last week the Facebook Like button reached it's first birthday. In the last year the 'like' button has been added to over 2.5 million websites and that figure is growing at 10,000 websites per day.

  Earlier this week Facebook launched their Facebook Studio. It's an online collection of the best marketing and advertising on Facebook. The studio is ideal for marketers, brand managers and

For research more than anything I thought it would be interesting to have a look back at facebook in 2005. Below are two interviews with Mark Zuckerberg at the time, one from Stanford is very

I've been posting about Facebook commerce a lot of late. In the last post I mentioned that f-commerce will work when it's done right and that a one size fits all approach won't work. If it's done

This is a follow up post to For & Against Facebook Commerce. Have we Reached a Tipping Point? There is evidence that f-commerce can become a powerful channel for brands in the future. But as

I've posted in the past how breaching Facebook's promotional guidelines can result in a page being suspended or deleted. It's not an easy, or cheap task, to get a page reinstated and by breaching

Will Facebook commerce work? That is the multi billion euro question that has been asked and answered many times in the past few weeks. The success, or failure, of Facebook commerce could have a

As a page admin the most important information to know is Facebook's Promotional Guidelines. Fail to comply with these and you could find your page has been suspended or deleted by Facebook. If such

Here's something we should see more of, a Facebook safety video aimed at kids. The video uses Little Red Riding Hood to explain that confirming people you aren't sure about will give them access to

Facebook Check-in Deals are accessed via mobile phone and Facebook Places. They shouldn't be confused with Facebook Deals, which don't require a check-in and are accessed via the Facebook Newsfeed. 

The Facebook newsfeed is the single most important feature of your Facebook page. According to Facebook 85% of fans interact with brands via the newsfeed. That means when fans read your updates,

Earlier today I was a guest on Alex Gibsons show Persuaders on Dublin City FM. We spoke about fan engagement on Facebook and briefly looked at a few examples. The subject of fan engagement was on my

Q. How do you measure the success of your Facebook page? Most of the time all people really care about is the amount of fans a page has. It's incredible really, after all these years it still goes

This case study has been updated to include new sales data, you can find the update here. The Client Glenisk are Irelands leading producers of organic dairy products. The business is operated

Facebook Credits is the virtual currency that's been available on the social network since the beginning of 2010. It's been mostly used to purchase virtual goods and for in-game activities - up until

A couple of recent reports by Comscore and Ipsos MRBI into social media usage in Ireland have been recently released (links to sources at the end). They provide the most up to date look at the reach